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EX0-102
Dec 31, 2007 | MOF
Microsoft Operations Framework
EX0-103
May 20, 2008 | ISOIEC 20000
ISO/IEC 20000 Foundation
EX0-101
Dec 31, 2007 | ITIL2
ITIL Foundation v.3
IT Infrastructure Library
The IT Infrastructure Library (ITIL) is a collection of best practices in IT Service Management. ITIL is relevant to anyone involved in the delivery or support of IT services. Whether you\'re managing day-to-day IT services, or establishing and refining existing processes, ITIL can help you apply internationally proven Best Practices for the IT services and the support you provide.
EX0-101: ITIL Foundation v.3
| 67 question(s) | 1441 download(s)
ITIL Foundation Certificate in IT Service Management Exam cover the topics like The importance of IT services and the IT infrastructure to an organization.
